About Us

Jen Lawrence, MBA

Jen Lawrence, MBA is the President and Owner of Process Design Consultants Inc.. She draws on 30 years of experience in corporate training, investment banking, coaching, and management consulting to help organizations develop critical thinking, change management, and talent management skills with a trauma-informed lens. She's a Certified Career and Business Coach, Trauma of Money Facilitator, and a member of International Coach Federation. Her work has been featured in a number of international publications including US News & World Report, Canadian Family Offices, The Globe and Mail, CTV Your Morning, Inc., Thrive Global, and HuffPost. Jen is passionate about advancing the rights and economic status of women. She is a member of the National Task Force for Women’s Economic Justice through CCFWE and does pro bono work with Tastakel. She has guest lectured at the University of Toronto in the area of trauma-informed thinking and has authored three books including Engage the Fox: A Business Fable About Thinking Critically and Motivating Your Team.

Ms. Lawrence's areas of expertise includes:

  • Critical Thinking for teams
  • Trauma-Informed Change Management
  • Trauma-informed business thinking
  • Transferable Skills Identification for Talent Development Professionals
  • Bias audits to cultivate thinking diversity
  • Designing organizational learning systems with a trauma-informed lens
  • Harm-reduction in the not-for-profit space

Larry Chester, MBA, P.Eng.

Larry Chester is the  Founder of Process Design. He has been providing strategy formulation, business process improvement, and training and development consulting services to client organizations since 1980. Prior to forming Process Design Consultants, Mr. Chester was a partner in Benchmark Performance, a VP in an international management consulting firm, and Sales and Marketing VP for an air conditioning sales and distribution company. Larry is the co-author of Engage the Fox: A Business Fable about Thinking Critically and Motivating Your Team.

Mr. Chester's areas of expertise focuses on corporate clients and includes:

  • Strategy Formulation and Deployment
  • Critical Thinking
  • Performance Management
  • Project Management
  • Change Management
  • Team Building